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GDPR Agreement (Data Protection and Privacy Agreement)
1. Parties and Purpose This agreement is made between Bidustry OÜ ("Company") and User ("User") to establish the terms and conditions for the processing of personal data provided by the User. The Company processes User personal data in compliance with the General Data Protection Regulation (GDPR) of the European Union.
2. Purposes of Data Processing The Company will process the User’s personal data solely for the following purposes: To provide platform services to the User, To communicate with the User (notifications, technical support, etc.), To enhance the User's experience on the platform (personalized experiences, etc.), To comply with legal obligations.
3. Collected Personal Data The Company collects the following personal data: Identification information (name, surname, company name, contact details), Account details (username, password, subscription plan), Communication history (support requests, feedback), Platform usage data (visited pages, transaction history, preferred product categories).
4. Data Security The Company implements all necessary technical and organizational measures to ensure the security of the User’s personal data. Data is protected in a way that only authorized employees can access it.
5. User Rights The User has the following rights: The right to access personal data, The right to request correction or deletion of personal data, The right to object to the processing of personal data, The right to request data portability. To exercise these rights, the User can contact the Company at [Company Contact Information].
6. Data Retention Period Personal data will be retained only for as long as necessary to fulfill legal obligations and contractual requirements. Data may be anonymized or deleted once it is no longer needed.
7. Data Sharing The Company will not share the User’s personal data with third parties unless required by law or with the User's explicit consent.
8. Data Protection Officer The Company’s Data Protection Officer (DPO) can be contacted at bidustry@bidustry.com
SERVICE AGREEMENT
Parties and Subject This agreement is made between Bidustry OÜ ("Company") and User ("User") to define the terms of use for the digital platform services provided by the Company. The Company offers an industrial B2B digital marketplace where users can list their products and services, request and provide quotes, and engage in commercial interactions.
Obligations of the Parties
2.1 Obligations of the Company: Provide users with digital platform services and the necessary technical infrastructure. Ensure continuous accessibility of the platform and perform necessary maintenance and updates. Retain the right to audit whether the content provided by users complies with the established rules. Bidustry is not a mediator in transactions between users and does not charge any commissions on the sales or transactions made through the platform.
2.2 Obligations of the User: Use the platform only for lawful commercial activities. Ensure the accuracy and currency of the information regarding the products and services they provide. Operate in a manner that does not infringe on the rights of third parties. Pay the platform usage fees on time.
Pricing and Payment Terms Users must select one of the membership plans determined for participation in the platform. Fees, which vary based on the subscription type, are collected on a monthly or yearly basis. The Company reserves the right to modify its pricing policies. Updates will be notified to users at least 30 days in advance. The User agrees that failure to make payments on time may result in restricted access to services.
Confidentiality and Data Protection The information provided by the User will only be used by the Company for the purpose of providing the service. The Company commits to processing personal data in compliance with the data protection laws in force in Estonia. The User declares that when sharing third-party personal data on the platform, they will comply with the relevant legislation.
Termination and Termination of the Agreement Both parties may terminate the agreement with 30 days' prior notice. If the User violates the platform rules or engages in unlawful activities, the Company has the right to immediately terminate the agreement. Upon termination of the agreement, no refund will be made for the remaining membership period.
Jurisdiction and Dispute Resolution In case of disputes arising from this agreement, Estonian courts shall have jurisdiction. The parties agree to attempt to resolve disputes through negotiation first.
Final Provisions This agreement comes into effect upon the User's registration on the platform. The Company may make changes to the terms of the agreement when deemed necessary, and such changes will come into effect once notified to the users.
Cancellation and Refund Agreement
1. Parties and Subject This agreement is made between Bidustry OÜ ("Company") and User ("User") to outline the terms and conditions regarding the cancellation and refund of membership, subscription, and service requests made through the Bidustry platform.
2. Cancellation Conditions The User may cancel the selected subscription plan under the following conditions: The User must submit the cancellation request at least 30 days before the membership expires. The cancellation request can be made via the platform or by contacting [Company Contact Information].
3. Refund Conditions Refund requests will only be accepted under the following conditions: The User must request cancellation and refund within 14 days of the membership start date. Refund requests are applicable only for platform users who have subscribed to the membership and are not valid for digital products (e.g., software access).
4. Refund Process If the refund request is accepted, the User’s payment will be refunded through the same payment method used. The refund will be processed within a maximum of 14 business days after the request is approved.
5. Cancellation and Refund Exceptions The right to a refund may be voided if the User has used the services in violation of the platform’s terms and conditions. The right to a refund will not apply if the User violates platform rules or engages in illegal activities.
6. Company’s Right to Cancel The Company reserves the right to cancel the User's membership if the User fails to comply with platform rules, legal obligations, or does not make payments as required.
7. Cancellation and Refund Procedures Cancellation and refund requests can be submitted through the following communication channels: The user panel on the platform, By reaching bidustry@bidustry.com
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